If you are not satisfied with your purchase, please return the item(s) for an exchange or refund.
Requests for refund or exchange must be made within 14 days of purchase.
If any of our merchandise is defective or does not meet your expectations, it may be returned for a refund or exchange.
Returned merchandise must be in original condition, unwashed, unused with tag attached and accompanied by the original Sierra Crew receipt.
Hats/beanies are final sale.
All items sold as “Sale” item is final sale and cannot be returned or exchanged.
There are no refunds or exchanges on International orders, unless the item is defective or a shipping error was made on behalf of Sierra Crew.
Merchandise purchased from other Sierra Crew retailers not www.sierra-crew.com will not be accepted for exchange or refund you will have to exchange or refund at the location the purchase was made from. Sierra Crew merchandise purchased on this webpage cannot be returned to other retailers.
Once your return or exchange has been approved by Sierra Crew you then have 10 day to send the item/s back. Any order received after this will be forwarded back to sender.
Please allow 5 business days from the time your item/s is received in our warehouse for your refund or exchange to be processed. You will then be credited in the same manner of the original payment. Shipping fees will not be refunded.
Returns must be sent to this address:
Sierra Crew
PO BOX 1543
Murphys, CA 95347